Shipping Policy

Shipping Policy

Last updated: June 2026

Order Processing

Orders are processed and shipped within 2 to 3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

Delivery Times

• Metropolitan France: 3 to 5 business days
• Europe: 5 to 10 business days
• International: 10 to 20 business days

These times are estimates and may vary depending on carriers and customs conditions.

Order Tracking

A tracking number will be sent to you by email as soon as your order is shipped. You can track your package directly on the carrier's website.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the weight, dimensions, and destination of your order.

Delivery Issues

In case of a damaged, lost, or undelivered package within the stated times, please contact us at contact@wanderpaw.fr as soon as possible. We will do our best to resolve the situation quickly.